We Buy, We Sell, We Repair
CUSTOMER SUPPORT
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POPULAR HELP TOPICS
1
What shipping options do you provide?
Normally we will use MyHermes to post items out to our customers. They are affordable and all items are tracked and insured in case of damage in transit. If you wish for another courier to be used, please get in touch with us before making your order.
2
How long does shipping take?
We normally post out items every Tuesday and Friday, shipping then takes around 3-5 working days.
If you need your items sooner, please select express shipping at your checkout. This costs more but will ensure you get your items faster.
3
Do you have a store I can visit?
At the moment we are a new business trying to get off the ground and don't have the funds available to set up a retail store. It is something we plan on doing in the near future but for the time being we are online only. We do however visit various trader days and conventions, keep an eye on our facebook page to see when and where we will be attending.
4
Which payment methods do you accept?
At the moment all of our payments go through paypal. You can pay with most cards using paypal without having a paypal account. If you wish to pay by cheque or direct transfer, please get in touch before placing your order.
5
What if you can't fix my items?
Sometimes electronics simply can't be repaired, or the initial problem is only part of a series of problems. When this is the case we will contact you before doing any work and let you know. We can then send the items back to you free of charge, offer to buy the console from you for parts or do the additional work when this is agreed upon by both parties.